Last updated: November 2025

Pawsh Paws Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and contact form to book a dog grooming appointment.

1. Information We Collect

We may collect the following personal information when you use our website or contact form:

  • Name
  • Email address
  • Phone number
  • Pet information (such as your dog’s breed, age, and grooming needs)
  • Any additional details you voluntarily provide when submitting a booking request or enquiry

We do not collect payment information through our website.

2. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries
  • Manage and confirm grooming appointment bookings
  • Contact you regarding your appointment
  • Improve our services and customer experience

We will not use your information for marketing unless you have explicitly given us consent.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract: To provide grooming services and manage appointments
  • Legitimate interests: To respond to enquiries and improve our services
  • Consent: When you voluntarily submit information via our contact form

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your personal information secure. Your data is stored securely and only accessed by authorised personnel.

We do not store your information longer than necessary. Contact form submissions and booking details are retained only for as long as required for business or legal purposes.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only when:

  • Required by law or regulatory obligations
  • Necessary to protect our legal rights

We do not share your information with third‑party marketers or advertisers.

6. Cookies and Tracking Technologies

Our simple website may use basic cookies for functionality or analytics. If cookies are used, they will not collect personal information unless you choose to provide it.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Pawsh Paws Ltd
Neath, United Kingdom
Email: info@pawsh-paws.co.uk
Phone: 07999 102102

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.